Automated flows
Send email, SMS, or push notification campaigns to each user segment.
Create customer segments
Decide which segments of your customer list you want to target with campaigns. Choose from one of our pre-defined templates, or create your own filters.
New customers: Joined in the last 30 days, have not subscribed
Likely to churn: Have not been active in the last 30 days
Reactivation: Cancelled subscription in last 30 days
Now you'll be able to access those segment names to trigger email, SMS, or push notification campaigns.
Trigger campaigns
Use the API, integrations, or CSV export to send email, SMS, or push notification campaigns to each segment.
New customers:
Send a 5-part onboarding series to customers who create accounts.
Likely to churn:
Send push notifications to customers who haven't logged in recently.
Reactivation:
Send a personalized SMS message to users who stopped paying.
—
These are just examples. You'll be able to define your own segments and actions.
Let's make it personal.
Automated flows
Send email, SMS, or push notification campaigns to each user segment.
Feature flagging
Define which segments get access to in-app features using the Velvet API.
Pricing & offerings
Surface personalized pricing, offerings, or promotions for each user segment.
Q & A
